Please contact us to request details. Search.Home Servicing aftercare Troubleshoot your stairlift Troubleshooting tips My stairlift will not move and the power light is off Firstly, check the onoff switch, (usually located on the arm) is on.Then check that the master power switch is on (usually located under the seat on the carriage, either at the front or back).
Finally, check that the key is inserted and turned to the on position (usually located under the seat on the carriage at the front or side). My stairlift will not move and the power light is on Check that the chair is fully swivelled back to its travelling position and that the swivel levers are in the correct position. Check whether there is anything obstructing the safety edges if there is move the stairlift in the opposite direction, remove the obstruction and then you can continue your journey. ![]() If your stairlift still does not move: Turn the power key to the off position and then back on. Move and hold the control in the direction of travel for a few seconds after which the stairlift should start. If the stairlift still doesnt work at this point call your local branch. My stairlift is beeping Your stairlift will beep if the batteries are not being charged. Check the stairlift is parked correctly at the top or bottom of the stairs. If you have checked these things and your stairlift continues to beep switch your stairlift off and call your local branch. My remote control doesnt work Check and replace the batteries if necessary. My hinge or retractable rail doesnt work Call your branch or supplier. If the rail is causing an obstruction you can raise the rail manually by grasping the underside of the rail. Top tips Remember if you are home alone we always recommend that you carry a mobile phone so can alert others if you need help. Keep your local branch or supplier number handy or saved in your phone for emergencies. ![]() If your stairlift stops on the stairs, its best to stay seated and see if you can restart it or summon some assistance. If you do have to get off make sure you can do so safely, take it slowly and ideally have someone to help you. Stannah 420 Stairlift Troubleshooting Code Finder BelowFind your local service branch If youre unable to find the answer you are looking for here, please use the postcode finder below to contact your local service branch who will be able to assist further and if necessary arrange for an engineer to visit. Stannah 420 Stairlift Troubleshooting Free Quote StannahFind my Service Centre Top Call 0800 715 485 Get a free quote Stannah.com Careers Authorised Stannah Dealers Cookie Settings Terms and conditions Privacy Cookies Terms of use Accessibility Complaints Our policies Modern Slavery Policy Gender Pay Gap Report Tax Policy Patent Information Sitemap 2020 Stannah Lift Services Ltd. Website design by Coast Digital Please note that the information on this website is intended exclusively for private individuals who purchase direct from Stannah Lift Services. Terms and conditions for purchases made by local authorities, housing associations or other organisations and for individuals who purchase with the aid of a grant or via third party will differ. Please contact us to request details.
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